[Resolved]  Micromax Informatics — IMEI NO.[protected] /Job sheet No.N[protected]- Request to Replace my defected handset.

Address:

Kanpur, Uttar Pradesh, 209217

Dear Sir,

IMEI NO.[protected] /Job sheet No.N[protected]

I am deeply under frustration and I am really thinking that I have made a mistake by buying Micromax Handset. As per my experience, So bad customer Support and all the customer care executive are delivering me false information and making me fool.

I received a call from Cont. No.[protected] today on 4.21 PM in my mobile No.[protected]. He confirmed my name and after checking status of my case, he informed me that My handset is ready with Service Centre. He told me that I may receive my handset from Service Centre. Surprisingly, I immediately made a call to service centre, an executive there informed me that my handset is not ready yet.and also it will take further one month to deliver the handset. Now I am further trying to call above number, but unable to talk with appropriate person.

Kindly stop joking with me and provide me contact numbers of your seniors/higher authorities or such persons, who have power to solve my problem. So that I can complain the executives making me fool.

Kindly forward my case, who have authority to replace my handset.

Regards
Tanuj Shukla
Mobile-[protected]