Micromax Informatics — Inconvinience from Customer Service

Address:

Cachar, Assam, 788001

Hello, I am B Sarma, I bought a Micromax Canvas Selfie Q340(Black) phone on 11/09/2015 but after 6(six) months it started a problem while switching on. It doesn't switch on and just gets hanged on the Brand Name. So I took the phone to the nearest Service Center 'M/S S.K. Traders' located at Idgha Market Complex, Itkola Road, Silchar, Cachar Silchar, on 05/07/2016, but till date there's no sign of getting my phone back. In fact whenever I used to call the Customer Service they just make lame excuses. And from recent some days they don't even pick up the call. I already gone there twice physically and got nothing but lame excuses. So it's very frustrating and unacceptable. I hope this message would do some good regarding that. Thank you!