| Address: | Rewari, Haryana, 123401 | | Website: | www.micromaxinfo.com |
Dear Sir,
With kind request / in reference the micro max canvas Q 380 we have submitted in micro max customer care at Rewari on 21/06/2016 for vibrator defect rectification.
Its job sheet no-N[protected]. So far today has been called several times to Customer Care. Each time the customer care was refused by officials of not just your phone accessories have come. And he said he's not part of your house will, if the company will have access to the right it will not otherwise.
And customer care executive is not exactly the way to talk to customers (very hardly loose talking). And he said, where do you want to complaint has nothing to me whether or not your phone repair . It is sad to me, speaks to me of your customer care officer. He will speak in favor of the company and what the customer will spot.
Twice I called to Customer Care toll-free number, but the complaint is not resolved yet and complaint number is MNX[protected]. Requested you to please resolve the matter on top priority because my device for repairs has been stored more than two months time and is my request to you after the repair of the device we call the customer care center should be back.
Handset model – Canvas Q 380
IMEI/ESN No- [protected]
[protected]
With Regards
Nand Ram
[protected]
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