Micromax Informatics — led not working for last 45 days. customer care not responding | |||
Hi. I bought a micomax 32 inch full hd led 10 month back and led stopped working on 1st week of september. I raised a complaint on 9th sep with complain number hr[protected]. Their executive came and said there is problem with display, we will replace your led in 1 week. After that no one has come till now to replace the led or parts of led. I have been calling customer care again and again, and everytime they are saying, it will take 7-10 working days. And now its been 45 days and my led is not working, nor the customer care is responding. And even after these, customer care and service guy is using abusive language and not helping in any way. Please take the appropriate action against micromax services Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
I bought a micomax 40 inch full HD led 2 year back and led stopped working on 1st week of september. I raised a complaint on 8th sep with complain number DEL[protected]& Second complaint on 29th sep complaint number DEL[protected]. Their executive came and said there is problem with display, we will replace your led in 1 week. After that no one has come till now to replace the led or parts of led. I have been calling customer care again and again, and everytime they are saying, it will take 7-10 working days. and now its been 41 days and my led is not working, nor the customer care is responding. And even after these, customer care and service guy is using abusive language and not helping in any way.
Please take the appropriate action against micromax services
Thanks Regard
Amit Garg
[protected]