| Address: | Faridabad, Haryana |
This is to state that I have bought Micromax Nitro A311 Vide Invoice No. 18546 dated 04.03.2015 from OM SANJANA COMMUNICATION, 769/2 link road, near pathwari mandir, Old Faridabad (Haryana).
IMEI No. [protected],
[protected].
Soon after, I faced the problem of phone getting up heated very fast. I showed my phone to Authorized Service Centre, HANS SERVICES, SCO-101, 1st Floor, main Market, Sector-16, Faridabad on 27.03.2015.
They have charged me Rs. 5000/- vide their invoice 1508 irrespective of the fact that my phone was under warranty. But, they have installed hard disk of Micromax Nitro A310 in place of Micromax Nitro A311.
For this I again contacted to HANS SERVICES for the changes made. After several follow ups the problem was not resolved. Finally I lodged complaint at customer care of Micromax Vide Complaint No. MMX[protected] Dated 25.04.2015.
On Monday dated 27.04.2015 I got sms form Micromax to collect the repaired phone I went at service station to collect the phone, but the same was not repaired and they offered me unrepaired phone.
I am being harrased mentally and financially.
Kindly look into the matter immediately.
Regards,
Vishal Pachnanda
Mobile - [protected]
E-mail: Vishal.[protected]@gmail.com Was this information helpful? | 
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