[Resolved] Micromax Informatics — Micromax Canvas Gold A300 worst service experience | |
I had purchased a Micromax Canvas Gold A300 for Rs 18000 but its battery started giving problem after only 13 months of purchase. Suddenly getting restarted and getting switched off automatically were the problems i was facing so i visited my nearest service center in mohali phase-2 where i faced the worst service experience of my life. when i reached their the customer executive told me that its the battery problem and on asking why it happened the answer was "it happens normally in every phone after an year or two". Then i just agreed to get new battery as their was no another choice. In that also when i asked about the warranty of new battery, First the executive said "Life time warranty ", I just doubted that how can someone give a lifetime warranty so i asked him if he would provide me the bill of life time warranty, Immediately the guy changed and said that company only provides 15 days warranty for battery. Than i questioned him why is he fooling customers in companies service center, if you are doing this how will customers trust your company so the great guy answered that I have not told you to buy Micromax phone. So i just left the service center as i was not able to trust that guy. so i went to Chandigarh service center, their they changed my phones battery and then they said their is also a problem in charging jack so they replaced it too and i paid them Rs 1300 for that and after one day of that again my phone is giving same problems. I have experience the worst service in this world from Micromax. I really want to advice everyone reading this Please don't buy Micromax product ever. Its products have very low quality only after 13 months a phone worth 1800 INR is not working and moreover its service is Pathetic. Was this information helpful? | |
Sep 24, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |
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