Micromax Informatics — micromax canvas unite 4 plus

Website:

www.micromaxinfo.com

I had purchased a micromax canvas unite 4 plus mobile phone from an authorised store in ranchi, jharkhand. From the very begging the phone has not been working properly and shown problems like low battery backup, defective charger and data cable, defective jack for headphones. I took this matter to the service centre but the people there harassed me even more by giving me an even more defective data cable which (I) dosen't connect properly to the phone until it is held in a particular angle and (Ii) charges the phone negatively. When complaint again they told me to submit my phone to which i enquired about the time which would be taken for repairs and to this they answered that they don't know. With all this harassment with the phone and the people at the service centre, i am writing this complaint to the authorities to either change my handset with a non-defective and working handset of the same model or take the phone and compensate me for all the problems and harassment i have been facing till now. If not done so it will be deemed that you're compelling me to take this matter to the state consumer court.
Regards.