Micromax Informatics — Micromax has not provided me the handset | |||||
Its been 2 months since I am running behind the micromax service centers and the customer support but I have not received any solution so far. Every time I call to Support service the ask me to wait 10-15 days. The very first time when I visited to service center then then they took around more than 1 month to replace the handset but they gave me the defective handset in which the sim was not getting detached. Now, since I have submitted the defective handset I have got no solution from the Micromax so far. Its really frustrating to me to be without the phone from almost 2 months. They do not provide me the status of the handset. I think Micromac have made their employee to speak only one thing that "Please wait 10-15 days and we will try to solve the issue". I would suggest not to buy any Micrmax devices to anyone. Their service support is pathetic. Was this information helpful? | |||||
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Micromax Informatics customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hello there,
It been 3 months now since my tablet is in service center. I have no update about the same.
Around 20 days back when I spoke to the Micromax Support that time I was told to wait more 15 days. Now its been 20 days and I still have no clue about the tablet.
After writing so many mail to you I get nothing in return but a call and I get to listen to wait more 15 days.
It is really frustrating and annoying and I have lost the hope now.
Regards
It been 3 months now since my tablet is in service center. I have no update about the same.
Around 20 days back when I spoke to the Micromax Support that time I was told to wait more 15 days. Now its been 20 days and I still have no clue about the tablet.
After writing so many mail to you I get nothing in return but a call and I get to listen to wait more 15 days.
It is really frustrating and annoying and I have lost the hope now.
Regards
Such a poor class services from Micromax. Its been 4 months since my phone is with service center and still I have no clue when would I receive my handset.
Nobody pick up the phone at the service center(Tamanna Infotek, andheri East) and I got to know that they have been shifted to a new place. Moreover, the job sheet number which is given to me is WRONG.
Really disappointed with the Micromax Service.
Nobody pick up the phone at the service center(Tamanna Infotek, andheri East) and I got to know that they have been shifted to a new place. Moreover, the job sheet number which is given to me is WRONG.
Really disappointed with the Micromax Service.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Still I have not received in regards to my phone. Its been 3 months since my phone is with Service center.
Whenever I complaint in the customer support and I have been asked only one thing that is ;"to wait 15 more days"
It is really annoying and frustrating and have lost hope with the customer support and this time I would like to get in touch with some higher authority.