[Resolved]  Micromax Informatics — Micromax MT500/ in Warranty but refused by customer care

Address:

Howrah, West Bengal, 711104

Respected Sir/Madam,
This is Biswajit Dutta, from Howrah, My brother purchased a Micromax Mt500 on 16/09/2015, and 13/09/2016, the phone is not working. So as I am under warranty service, go to micromax care on 14/09/2016 . But They said in spite of the phone is in warranty they would not help me out because this phone is out of there system. After that I have call several time to your customer care executive, and they talked with micromax care executive over my phone. After talking with the executive they said they will help me out with a customer care incoming call within 24 hrs. But still I am help less. I have talked with customer care today also, but no one help me out. Sir Today is 15/09/2016, so today is the last day of warranty. So Please help me out.
I think You help me out. I am waiting for your action.