Micromax Informatics — Micromax Phone not getting switched on | |||||
My Micromax Canvas A255 was not charging properly, otherwise it was working fine. It is under 1 year warranty. I visited Service Centre(Shop Number-A3-A4, 1st Floor, Devi Palace, Delhi Road, Sector 14, Gurgaon - 122001, Opposite Raj Cinema) on 23 December .The micromax executive present there checked the phone for around 1 hour and returned the phone to me saying to submit the phone on Monday (26 Dec).I noticed the phone was dead, not even getting switched on after they gave phone to me .On 26th December I submitted the phone to that service centre, On 27th December i got call from Service centre that phone battery and motherboard is damaged and it will cost around 2700 rs . I am not able to understand the phone which was working fine (apart from charging problem) was dead after they checked the phone and motherboard is damaged even. Was this information helpful? | |||||
|
Micromax Informatics customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I had purchased above model handset, battery is not suitable for this handset, I have to charged it twice a day Handset is also overheating So please give me replacement to.CANVAS model handset your service centre has changed battery, but I am not happy with performance. So get me replacement.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015