[Resolved]  Micromax Informatics — Micromax -Q400 - Wrong memory Specs.

Address:110095

Hi Greetings!

Myself, T. Joseph from Delhi.

I purchased a Micromax phone (Q400), IEI # [protected] from a shop in Dilshad Garden (M. K. Communication, Dilshad Garden) on September 04, 2016.

The seller at the counter said that it is having 08 GB internal memory and the packet also says the same. After two days, when I got memory shortage message, I just checked and found that total Internal memory available is only 4 GB. Yesterday, when I visited the shop and asked for a replacement, I was informed by the shop keeper that I should contact the Customer Service Center to rectify the problem.

I feel cheated that I got a lesser value product than what was convinced to me.


Kindly look into the matter and resolve it.

Best regards,

Tomy Joseph
F-162/S2, Dilshad Colony
Delhi
Mob: [protected]
+2 photos
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Oct 16, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Sep 04, 2016
stmatm2's response
my mobail com-plane not ring my mobail sarvice centar sitamarhi pin843302 not receive
Sep 08, 2016
Updated by T. Joseph
Dear Sir,

I'm T. Joseph from Delhi. I purchased a mobile (Micromax Q400) on Sept 04, 2016.
The specification says that it has 8 GB internal Memory, while checking it showing only 04 GB. When I contacted the seller, they are saying to contact the Service Centre. I feel cheated, so this complaint is being initiated.
Verified Support
Sep 15, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

i have submitted my phone canvas 5 E481 in your micromax care at cuttack on 13 august ...till now i hav no information about my phone ...i think its too late already ...kindly return my phone ...
Sir my mobail com-plane not ring my mobail sarvice centar sitamarhi pin843302 not receive my m n [protected] bill atech

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