Micromax Informatics — micromax service issue

Sakshi Dwivedi

from Gurgaon, Haryana

Address:	Jhansi, Uttar Pradesh, 284002
Website:	micromaxinfo.com

Dear Respected Sir,
I had purchased Micromax Selfie-2 from Jhansi City UP.
after using 3 month in my device one problem is come problem is trueCaller Apps not working then i visit the nearest Micromax Care Jhansi for resolving my problem the official is checking my device and said me this is an internal problem you can wait 10 days for checking your problems at company level i decide ok Please,
after 10 Days i visit the service center official is said me your problem is not resolved yet and said me we will replaced your device with MMX Model Q4601
but i deny the same due to specification issue in the replaced device
but till yet no any response from company side. So this is my humble request to your Please help

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Comments

afsar jamal

from Lucknow, Uttar Pradesh

I have purchased above mentioned product from Snap Deal on 11/05/18 the product was deliverd to me on 14/05/18 . I found that the product is detective, the battery of phone is not charging and phone is heating up. My Invoice No.S710F0/18/3133 Dated 11 may 2018.
I want to replace my mobile ASAP.