[Resolved]  Micromax Informatics — Mobile handset issue

Address:

Gurgaon, Haryana, 122017

I have purchased Micromax x806 mobile on 10th of august 2016,
on 11th august I connected mobile charger to mobile for charging mobile within few second it shoes message on screen " charging voltage over limit " and stopped charging .
I have submitted mobile on micromax service center for solution on 12th august 2016. they said its problem of hand set we are sending it to company for repair. it will take 5 to 7 day.

job no N[protected]

I contacted customer care on 15th Aug.-2016 they tolled me it will take 21 days. again i contacted on 18th Aug.-2016 they tolled me it will take 21 days
again I contacted customer care on 22th Aug. 2016 they again tolled me it will take 21 days again i contacted on 25th, 27th and 28th of august of 2016 same replay it will take 21 days from today. i don't know what is the policy of micromax about customer . for company defect handset i am suffering form last 18 days but still they replying it will take more 21 days.


Thanks with no regards

Praveen Kumar Gupta
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