Micromax Informatics — Mobile handset not proper working not give proper service by company | |||||
I am purses mobile micromax fire3 a096 in 24th march 2016. My mobile imei / esn ni is [protected], [protected]. My warranty no is [protected] mi. I am fill bad experience about this mobile handset. Because after 2 month of purchasing date earphone is not working, after 3 month charger is not working. Now charging point is not working. So i am submitted my mobile in your customer service center at (W030639) m/s sai mobile shoppe, om shree swati manor, dadar (W), mumbai 400 028, tin – [protected]. 13th dec 2016. 16th dec 2016 they call me, but when i come your customer service sim card are not detect. I spend @ 3 hrs. But it not proper done. Then they say to come after call. 17th dec 2016 they call me to collect mobile …but when i goes, problems same…problem are not solved. I spend @ 2.5 hrs. Then they say to come after call. 22nd dec 2016 they call me to collect mobile …but when i goes, problems same…problem are not solved. After waiting 2 hrs they repair my mobile. But i check it camera is not working. Memory card is not respond... What your mobile handset and what is your customer service. They send me message and send the link - http://micare.micromaxinfo.com/feedback/index.php?u=9mUWdR ... This link is not working... Last 10 days i really troubled by your handset and your customer service. Their service center not solving handset problem... Then what i do? These are problems comes in within 8 months? Why we purchase cell from your company? Last 10days i am contactless... I can’t do contact to others and no one contact me... Who is responsible to my mentally and economically loss. Who pay this loss. I purchase your handset because of your company is indian. After this how we belive 'swadeshi product'. Why we told to other to go swadeshi products. I purchase it, is my fault? I went to 4/5 time in service center and i wait there min 2/3 hrs. What they are think i am workless? Jobless? See i want to good product and good service. I am now not satisfy with this your handset and customer service… so i requests you to replace this handset and send me new mobile handset. So plz take quick action and replace my mobile handset earlier as possible. Was this information helpful? | |||||
Micromax Informatics customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Post your Comment