Micromax Informatics — mobile q462. damaged set sold.

sausu24

from Mahishadal, West Bengal

Website:

I have purchased q462 model mobile march 17. From beginning did not work properly. I deposited service centre twice for repair and requested for change the set but they did not able to repair it properly. Problem lies same. Not access net and disappears simultaneously. This become burden one by paying money. My phone lost its new look for twice repairing. Problems same what in beginning. Touch screen disturb /net access /not receive all sims etch. It is within guarantee pet is and requested several times for replacement by email. Pl. Do the needful truly because company neglecting giving fraud website no. Not reachable. Pl. Take strong step to resolve. Thsnks.

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Micromax Informatics customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by sausu24 Ticket no.749268 dt.9.11.17 and 737976dt.6.11.17 Received set on 8.11.17 after second repairing but problems lies same.Not access net properly.Disappears as and when.Tiuch screen disturbs.Pl.change set immediately.It lies in guarantee period. Your stalwarts mechanic failed to repair and lost it new look.

Nov 12, 2017

Updated by sausu24 Company trying to pass the guarantee period. After 45 days of repairing from 21st sep. To 8th nov twice deposit i again have to deposit on 10.11.17 for the 3rd time.in between touch screen /mother board has changed in temporary manner not ideally set like new one. The set hangs again not access net and disappears simultaneously. Touch screen also blocked occasionally. The phone lost its new look for ever. Ihad paid money not to use such damaged repaired phone. So request you please replace or return money as early as possible. My net pack loose it's balance regularly without use of handset. Out of 7 months it lies in your s. Centre for 50 days or more and still lying there. The phone micromax lite now become micromax fire and loose it's originality after change of motherboard. So please do the needful. I did not require such tampered set any more. Documents attach.