[Resolved]  Micromax Informatics — Mobile under repair for long time 25.06.16 to till date

Address:

Jodhpur, Rajasthan, 342001

Dear Sir,

please find the attach trail mail and request you to please resolve my problem my mobile under repair is 25.06.16 to till date my mobile no received form till date so please provide my mobile and request for extend the my mobile warranty.
job sheet no W[protected]

find the attach my job sheet (this job sheet status no show in web side )

Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We would like to inform you that one year warranty of you device is over so we do not be able to extend the warranty.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Vineeta
Micromax Care Team
On Tue, 13 Sep at 9:58 AM, VijayKumar wrote:
Dear Sir/mam

my mobile warranty expire date 18.07.16 but my mobile under repair for your service center is 25.06.16 to till date So as discuss for your all team (service center, lvl3 or micromax care ) so suggest for me please send warranty extend mail so please extend my warranty

Remark - micromax warranty extend policy ki mobile under repair more than 30 days for service center but my moblie under repair is 25.06.16 to till date

On Thu, Sep 8, 2016 at 11:05 AM, Micromax Support wrote:
Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We wish to inform since the one year warranty of your device is over, we would not be able to extend the warranty as it is void.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Vineeta
Micromax Care Team
On Tue, 6 Sep at 6:06 PM, VijayKumar wrote:
Dear Sir,

new IMEI no and old IMEI no already mention for purchased invoice and I have some issue in my replace phone So again send my phone at service center So request you to please Increase warranty my old IMEI no

please find the attach bill copy

On Tue, Sep 6, 2016 at 5:57 PM, Micromax Support wrote:
Dear Vijay,

Greetings from Micromax!!

Reference to your ticket id- 424184

We would request you to kindly get the new IMEI no mentioned on your purchased bill/ invoice by service centre and provide us the scanned copy of the same for further reference.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Gaurvi
Micromax Care Team