[Resolved] Micromax Informatics — Model name :canvas juice 2 aq5001 (sliver8 gb

Juturu Devendra

from Puttaparthi, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	jobstatus.micromaxinfo.com

We have given the mobile to service center, staying that over heating and hanging out problem, on[protected] to sai mobiles (S040178), near to secunderabad location, i have received the confirmation from the customer care stating that the device is ready on[protected], when i visited to service center, the person said that come once again after one week
He is continus in the same way i made the call to customer care also but no response, later i mark the mail to [protected]@micromaxinfo.com, they have generated the requested id :ticket id - 458991
Job id : s[protected].. Since once month, when i asked once again he said that its the mother board problem.. Kindly help to resolve the issueonce again we have raised in the website but no response from them
S[protected] contact no:[protected], name devender

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May 13, 2017

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Oct 21, 2016

amit25111994's response Mobile is A106

Verified Support

Oct 26, 2016

Micromax Informatics Customer Care's response Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

Oct 26, 2016

Updated by Juturu Devendra Dear Team

We have received the call from the Call Micromax side with the Number of [protected], Asking for the Concern, We have informed about the problem, and he asked to send the bank details for the refund of amount, We have provided the details, He ask him to visit the Nearest ATM of concern bank and he said we will guide the process to generate the request for Refund, When i asked to send the Process Guidelines my personal mail id to check the process, We have awaited more than 24 hrs till now we did not receive any mail now i am trying to contact the same number the number not connecting getting the disconnected immediately kindly help to resolve the issue..

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Comments

lum525

from Kolkata, West Bengal

Micromax service centre demanded ₹300 for damaged part of my tab..though it was in warranty period..the charging port stopped working..hence i gave it to service centre..but they demand ₹300 to return my tab..help me

amit25111994

Sir I have submitted mobile on 19-4-16 but service centre is not repairing it and it has been 7 months till now they are delaying it by week and week .No one is giving any proper answer for regarding the mobile. So please check it properly and I hope I will get proper answer.
Amit Singh
Job sheet no.-NO[protected]
Noida