Micromax Informatics — My android one smartphone (Canvas a1/ aq4501)

Address:	Udham Singh Nagar, Uttarakhand, 263153
Website:	www.micromaxinfo.com

Due to some technical reasons of network in my phone, I gave my phone to Micromax service center (Rudrapur) for repair (in warranty) on 14/12/15. I was given a time period of 20 days but more than 45 days passed by and I didn't get any reply from service center about the phone. 2 weeks ago I got a call from Micromax stating that my phone has reached the service center and I could go and pick it up from there. So I went and there I received a completely different model phone (A104), as expected I refused to recognize my phone and said this is not my phone and the person there said company sent this phone as a replacement of your phone. What the crap was that !? I had my wonderful Android one with the latest build of android, with its blazing fast speed but now I was stuck with this stupid canvas fire. I called the customer care and they requested me to email the issue. I emailed it and I got a reply stating that I should go and post the problem on the website http://micare.micromaxinfo.com and I did so but till date there is no reply..