Micromax Informatics — newly purchased micromax canvas 6 mobile - wifi problem

Chandrashekhar Challa

Address:

500055

Hi,
I have raised the below issue last month and the ticket id - 738812 is created for this complaint. However, till now the issue is not yet resolved.

Here is the latest job sheet number n[protected].

I've purchased micromax canvas 6 mobile on september 20th 2017 through flipkart. The mobile started giving problem after 2 weeks.
The issue is wifi is getting disconnected automatically. Since it is in warranty period, i've shown the mobile to service center but problem still persists.
I've given the mobile 3 times to service center however the issue is still not rectified.

Request you to kindly provide a replacement mobile or refund the amount. If no action is taken for the issue, i have to ultimately go to consumer court
To resolve the issue.

Please advise.

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Micromax Informatics customer support has been notified about the posted complaint.

Nov 22, 2017

Updated by Chandrashekhar Challa Micromax customer support has not yet contacted me and issue is still not yet resolved. we would like to have the handset replaced as the issue is persistent. Please look into this complaint.