Micromax Informatics — not considering warranty of product

Address:New Delhi, Delhi, 110007
Website:micromaxinfo.com

I purchased micromax laptab 2 lt777. It has warranty of 4 months remaining. The device has stopped working due to some software issue. I got it checked at the customer care centre and they are suggesting me to get it replaced at a price of ₹4200. They are telling me that they can't consider the warranty and the price must be paid for the replacement.
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    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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