Micromax Informatics — not giving accurate delivery details

Address:

Khordha, Odisha, 751010

Hello,
I have given my micromax canvas 5 e481 to jai jaganath mobi care (Micromax service centre) in bhubaneswar as my phone was dead, when charger insert that time charger light off. So i have given my phone to care for repairing. It was not in warranty, it was a paid service. I gave on 10th july 2018 and now it is 15 days but still they are not providing me a accurate date of delivery & information about the delay. They are also not responding to my calls. Please i request to resolve my problem & take a straight action against them.

Thank you.