Micromax Informatics — not happy with micromax service

Address:

Faridabad, Haryana, 121003

Hi team,

I am really unhappy and irate also with the kind of pathetic response/service i got from micromax as i bought a phone micromax c1 and started facing issue in just even less than 6 months time from when i purchased this and i complaint about the same and they asked me to visit the service center which was very far from my place so i couldn't. I asked them to get my phone collected from my place and get it checked as i will not have time for all this but they never helped me. Now the phone's display has gone as i got this checked the phone's mother board needs to be replaced and it just completed 1 year on 15th sept. '2018. I complaint about it and they asked me to visit the nearest service center and get the jobsheet created and take a photo and send it to micromax but when i visited the service center today they didn't create the jobsheet stating that they need in writing from company for the approval else i will be charge rs. 5500.

I am really not happy as this center was 25 kms. Far from my place and i went there as per email confirmation of micromax representative and now this hassle happened.

I want micromax to be penalized for the same and also my problem needs to be resolved without any charge as its technical defect.