Micromax Informatics — phone battery issue

Address:

Gurgaon, Haryana, 122001

Hello team,

I had purchased micromax canvas 5 (E481) on 2nd oct 2016.

There is problem with inbuilt battery of my phone, battery has swollen and may blast any time.

I visited the micromax service center sohna chowk, gurgaon, they removed the battery from the handset, however, refused to provide a replacement of battery even if my phone and battery is under warranty (For inbuilt battery warranty is one year). I had to fight with them to open a job card (# n[protected]), however, they did not share the details mentioned in the job card. Even they refused to take the phone/battery and returned me.
Even i raised my concern my sending mail to micromax support ([protected]@micromaxinfo.com), reference ticket id - 704460, however, no luck. Even twitted to mr. Rahul sharma (Ceo) but all in vain. Is there any way i can get the support on this.

Regards,
Balesh