[Resolved]  Micromax Informatics — Phone in service center not being repaired and returned

Address:

Pune, Maharashtra, 412101

I have purchased the micro max phone online on june 20 (Just @2 months from now). The manufacturer's warranty applies after 1-month of purchase.

The phone's touch screen stopped worked working. I have given it in micro max service center (M/s reliable enterprises phone: [protected]) on 8th aug 2016. During the submission, i was told that it would take 3 weeks to repair the touch screen.

Still now, after 3 weeks, the status says that it takes 21days to deliver the phone.

When the phone itself is @2months old, more than a month of repair time is not justified.

Hence, i demand the replacement of the handset as early as possible.

Below are the details of phone:

Imei number: [protected]
Job sheet number : w[protected]
Complaint number : mmx[protected]

My contact details:

Name: prashant patil
Address: flat c601, celestial city phase 2, ravet, pune 412101, maharashtra
Mobile number: [protected]

Please arrange for a replacement of the phone