[Resolved]  Micromax Informatics — Phone is with service center for 24 days and still telling me 10 more days

Address:Gurgaon, Haryana, 1221011

I purchase micromax canvas 5 in november last year,
My phone was not working properly in terms of camera, flash light, battery issue and screen related things.
I went to ur authorized service center at gurgaon they sent it to main center and told me about 14 days, today is 23 rd days and still ur customer servics center need 10 days more is this a kind of jok,
After 14 days i called them and asked about they said with in 10 days it vl b with me but still msg came tk another 1days.
Ur customer care service is pathetic in whole day not even once that no is connected.
And no one's knws nthng
Even with a newer phone i[censored]r not able to rectify mistake god knws wat about old phones.
It's a very big jok on ur make in india and nthng like micromax
Truly nthng pathetic like it
I vl never advise anyone to purchase any micromax products
My request from u is to give my phone back i[censored]r not able to repair gv me new one as still it's in warranty period.
Don't force me to go consumer court
It's vl very harshing for me to daily cal u or every days hearing 10 more days
Yours
Sanket
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Sep 30, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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