Micromax Informatics — Poor customer service and support after sale

Address:	New Delhi, Delhi, 110095
Website:	micromaxinfo.com

Micromaxinfo.com: poor customer service and support after sale
Hi all,
Fyi

I have submitted my tab - p480 (Repair warranty: yes) tab for the problem reported charging / battery not charging on[protected] at m/s mobile care (Delhi), b-36 guru nank pura opp. V3s mall near maharaja bequett hall laxmi nahar, delhi, pin code 110092


My imei/esn no : [protected]/[protected]
Jobsheet/imei no: n[protected]

After one and half month, i am still waiting for the repair/replacement.
After 15 days from the submission of my tab p 480 (W), i called up m/s mobile care at least 80 times for the status. Finally, the representative of m/s mobile care told me that i will get my tab repaired/replaced in 15 working days.

Micromax canvas tab p480 is totally dead.

Today, i. E., on april 09, 2016, i checked the status at http://jobstatus. Micromaxinfo.com/ it’s showing the following;

Dear customer,

Thanks for your query, we shall further be taking 21 days to deliver your repaired device. We are earnestly working towards resolving it asap and shall keep you informed. We appreciate your patience and understanding. For more info,
Please feel free to call on below contact details:
Asc name: m/s micromax informtics ltd
Contact no: [protected]

I am very disappointed with the pathetic service of micromax mobiles. I, request to kindly do the needful at the earliest and give back my p 480 (W). I also request to inform me in my mob. No. [protected] as to when i would get back my p 480 (W)..


Regards,
Shiva nand
[protected]
New delhi – 110095