Micromax Informatics — Poor customer service

Address:

Lucknow, Uttar Pradesh, 226001

Date of submission - 27/06/2016
Jobsheet no. - n[protected]
Ervice centre name - m/s prince comm., ahlu walia building, opposite bhopal house, lalbagh, lucknow-226001, ph. no.[protected].

The mobile set is still in the warranty period. it had a minor usb port problem and the service centre was supposilgly were to change change the pcb (as stated in the bill) within a week. its been more than two weeks since the submission of the phone.
The e-mails sent to them are not responded to and the spare part arrival is still pending.

Kindly look into the matter and get the best solution.