[Resolved]  Micromax Informatics — Poor performance

Address:	Saharanpur, Uttar Pradesh, 247001
Website:	www.micromaxinfo.com

Dear sir,

This is really sad to inform you regarding my hand set ( micromax gold ), sir i had deposited my hand set on 25/12/2015to ( m/s a v communication) your company's mobile service center at saharanpur . It was told to me that your handset will be sent to company office at delhi for repairing, sir its almost two months i have not received my handset back, i had visited your company service center more than 15 times with this reply only that your handset has not returned from delhi office. Sir i request you to kindly look into this matter as this is really a bad impression for your customer, being a such big & famous company you should take care of this.
Sir i received an email from you on 15 feb16 with my reference ticket id - 253480, and it was told to me that your problem will be solved in next 15 days, sir now
Its almost 3 months i have not received my hand set back, kindly look in to this and do the needful, thanks.
Pawan arora