[Resolved]  Micromax Informatics — Poor service of staff at uttam nagar service center

Address:

New Delhi, Delhi, 110075

Dear general manager

work order no no[protected]

i had deposited my micro max turbo 250 model phone at micromax service center after a prolonged negotiation since the staff was very reluctant to take the phone on 15 sep 16. Copy of work order attached.

Only a sim jacket was required, for that also the staff was totally negative, finally i was told to deposit an exorbitant amount of rs 750 for a duel sim jacket as was told to confirm of two phone nos - [protected] and [protected].

After one week i kept on calling the staff and both the phone never picked up the call, this activity kept on going for days together .

After 10 days i was told part has not come, then after 15 calls my phone was picked up on 20 day and was again told that part has not come .

After 21 days on 5 oct, after 5th call one lady called rubina picked up and shouted, i can not do anything what happened to your phone. Then when i protested, she told me server is down, i told her to make me speak to the mangaer, manger also said - what can i do, i am helpless ..And banged down the phone this is the state of your staff at uttam nagar, new delhi service center .

Point is, why such reluctance, a sim jacket - at what cost 750 rs ?? that too is not available in micromax center which boast to be the largest mobile company now, and the rude behavior of staff ??? how can u tolerate these inefficient and lazy employees ???

please help me in sorting out the minor problem and confirm collection, is the cost of sim jacket is 750 ??

and do punish these lazy staff of yours, who are down sixing the name of micromax ... Thanks '

regards'

col sanjay