[Resolved] Micromax Informatics — Problem in touch screen, and not updating software automatically. | |||
Dear Sir, I have purchased mobile Q417 on 11/08/2016 from M/S Allahabad Electronics, 5, S.P.Marg, Civil Lines, Allahabad Cash Memo No.18448 dated 11/08/2016, but after 15 days I feel that the touch screen is not working properly, and visit to the shop.The shop keeper see and felt the problem, advising go to service centre and ask him to repair. I have visit two times, but service centre could not able to help me.Therefore, you are requested to please instruct your good offices to the concerned shop keeper to replace my Mobile by New, because it is not possible to repair such new mobile within a month. 2. In this connection please immediate advise accordingly and save the interest of consumer.Your early action in this regard will be highly solicited.I also enclosed bill for your perusal and needful action. Regards, Smiriti Misra 211/80, B.H.S.Allahapur, Allahabad- 211006 Mobile.[protected]/[protected] Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
As per your telephonic conversation regarding my abave hand set Q417, I have sent the mail to Micromax.[protected]@india.com as advised by you through massege on my cell phone .In this connection please advise me on my father`s mail or Mobile as ap.
Regards,
Smiriti Misra