[Resolved]  Micromax Informatics — Product changed when repair within warranty

Address:Khordha, Odisha, 751018

Dear sir, i have a micromax hue a316 model which i am purchased dt 13/06/[protected]@ rs.12, 200. After 8 months it has bord problem which is told by bhubaneswar (Odisha), bapujinagar authorised branch. Passed 25 dayes it changed and after receiving repair mobile another once it have board problem. Then it take more 22 days for once more board change. My first mobile have 2gb ram. But now i came to know that second bord model is canvas4 a315 which is 1 gb ram. Sir is not it a ford bcoz customer have no idea about this. Why i compromise with my product which is less value. I have lots of proof for company change this product. So why i can, t take any consumer legal action o[censored]. My mobile no is [protected]/[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information