Micromax Informatics — Product quality and delay in repair

 
1 Review
Kochi, Kerala, India
 Manjit Phogat
I bought a phone micromax E483 in jun 16, so the phone started giving problem after 4 month when i bought, now i am give this phone to service centre of micromax at madical trust, kochi and said to come after 07 days so i am gone for days after they said but regret to give me phone back and said that phone will not repaired yet because of board pcb problem it will take more time to repair so come again after few days, i said ok and again after few days gone service centre to check its repaired or not but again they start giving me some stupid excuse that the part of your phone come from company two to three days more it take ti fix problem so please come on which day request you to come, this time hundred 100% we will give your phone with ready condition.now iam try to contact and asking for they are always giving me excuses, so please its my humble request to take some action on them .

Thanking you

Complaint Status


[Mar 20, 2017] Micromax Informatics customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    13%
    Complaints
    8397
    Pending
    1845
    Resolved
    596
    phone
    +91 12 4481 1000 [Head Office]
    location
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    Micromax Informatics - Product quality and delay in repair