Micromax Informatics — Reg job sheet no: s[protected] | |||||
Hi, I gave my mobile for service on 23-Dec 2015 as there was some display issue. After that to enquire about phone I went thrice in personal to service center and their reply was it was delayed from company. Called several times to service center and even to Micromax customer care but the response is same and completely dissatisfying... Initially they said it will be returned on 7th Jan 2016.. Way long back.. Then 2nd promise was on 22nd Jan 2016.. Again 3rd SAID date was 27th Jan 2016. Later 4th time they said 22nd Feb 2016. I was hoping.. But now they are telling it still takes 10 days more. Not sure still how many times it will be postponed!! I also lost the patience. Let see. Definitely Micromax has lost the brand because of its poor service. Why no proper information won't be provided to the customer. I lost so much money in calling to service center and transportation to there.. Better I could have gone to other BRAND phones. Definitely it's frustrating. Let see when you people will respond. At last if you ppl are not able to do the service, return that mobile back. Was this information helpful? | |||||
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Micromax Informatics customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I am Asha Pjapati from Lucknow .I am given my phone in service center of LDA colony on 18 /2/2016 for problem of 4101 power does not switch on .my Job sheet no . is 21985715.and model no.A102
Its more than 20 days but still phone not repair . when I call in service center for my phone they said to wait for 10 days after 10 days they say to wait for 20 or more days .let see when u people respond and return my phone . hope for quick action
Its more than 20 days but still phone not repair . when I call in service center for my phone they said to wait for 10 days after 10 days they say to wait for 20 or more days .let see when u people respond and return my phone . hope for quick action
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.
Regards,
Team Micromax