[Resolved] Micromax Informatics — Regarding failure in delivery of handset micromax fire ao96 u/d warranty period | |||||
In context above subject i have deposited handset micromax canvas a096 on dt 6th june 2016 second time already it was received after repairs from ur head office that too after one month. Immediatly after using for two weeks the handset multiple problem arised. Again i submitted the handset on 6th june 2016. With job sheet no w[protected]. Its almost above 45 days after taking to call back with technical person almost 5 times each time giving assurance that ur hanset will be received after 10 days. And still im receiving messages that ur hanset is under repairs will receive in 21 days. Regularly. Till present there is no confirmation on my handset. It seems that u have totally failed to deliver the requisite customer satisfaction reagardring the work. It is clearly seems that u r not caple of repairing the handset and replacing the handset either voilating customer satisfaction. This is consumer forum compalint will be submitting at the consumer court chandrapur maharashtra. If hanset is not replaced if not replaced thjen refund the amount. Consider thisas consumer complaint. U have already voilated the customer satisfaction. The complaint will entered in legal court if proper response is not obatined in 48 hrs. P shreedhar mangal Chandrapur ma Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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