Micromax Informatics — Regarding micromax x455 series mobile no network issue and non cooperation of local as well as head service center

Address:	Gurgaon, Haryana
Website:	www.micromaxinfo.com

Sir i had bought micromax e455 mobile set on 14th of october 2015 and just after 2 or 3 months my handst started giving problem regarding network fluctuation and not showing my all contacts list. When i went to local service centre they said its software issue but i faced this issue again & again &every time they said its software issue but when it was not avoidable i submitted my set to local service center on 14th of september 2016 (jobsheet no – no[protected]. They sent my set to head service center & took almost 17 days & returned the set with same problems for which i had submitted. Now again my set was returned to company & they took over a month and returned my set & again this time they did nothing but the same thing which the local service center was doing means just doing software work & since the set begins working for sometimes after software reinstalling they just escaped their neck & gave back me mobile. Meanwhile in this long 50 days they make sure my warranty period may get expired. Now begins the worst part, since the set had the issue with hardware means the cheap quality of hardware which micromax uses in its sets that this e 455 series mobile has common problem of no network issue, the set is making problem again the same no network issue & local service center is not ready to accept my mobile saying that my warranty is expired. Now i am asking a simple question to you that you take almost two months to repair my set but repaired nothing & gave back me unrepaired set & not ready to accept that its your hardware issue & replace my mobile because i had submitted it to you within warranty. You cannot say that now warranty is over & you have no responsibility because its the same problem which you did not resolved . So its my humble request to you don't make your customers fool like this and replace my mobile.