[Resolved] Micromax Informatics — Regarding not returning of my mobile phone given for repairs at authorised service centre.

pravinhbadwaik

from Jalna, Maharashtra

Address:

Bhandara, Maharashtra, 441906

Sir, I had given my Micromax canvas turbo A250 on[protected] at Micromax service centre, karachi general stores, Sadar, Nagpur, for repairs . My phone was heating too much and was hanging frequently and going on/off automatically.
It was repaired by the service centre as returned to me. But the problem was not solved.Again I deposited my phone for repairs on[protected]. Since my waranty was expired on[protected], he charged me rs 3500 for repairs.I was called on[protected] for collecting the phone.But after checking the same problem existed.Again I was told to deposit my phone, which I could deposit on[protected] and gave me offline receipt by the service centre as net was not working. Since then I have visited the service centre many times, but I have not received my phone till date.Neither the service centre is receiving my calls.
I request you to please resolve the problem as I am feeling that I am being cheated.

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Oct 16, 2016

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Sep 12, 2016

Updated by pravinhbadwaik Sir, i hv recently communicateced to service center as i mentioned before in my complaint and nw the service center directly offering me his own used handset i.e. second hand hanset to me and told me to close the matter, bt i am not agree on it...and i dont want any second hand handset of any other company, i want my handset only...pls do something as early as possible, bcz i think it totally warst things are happening with me...

Verified Support

Sep 15, 2016

Micromax Informatics Customer Care's response Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Comments

Haider1989

from Noida, Uttar Pradesh

Its been a month that I have given my mobile to micromax service center, sector 22 Noida and whenever, I call them, they ask me to wait for 1 more week. As I have to do much of my work from mobile, my daily work has been effected. Could you please do something so I can get my mobile being repaired as soon as possible.