[Resolved]  Micromax Informatics — Regarding poor customer care support

Address:Raipur, Chhattisgarh, 492011

Dear Sir,
I am happy customer of micromax even my family use your sets from last 4 years. We are very thankful to micromax for providing us awesome smart phones in our price range.
But now this time i am facing lots of problem from your customer care support team.Last month (on[protected] i visited your customer care at HRS Communication, Raipur (CG) for resolving my problem and they said problem will resolve in maximum 2-3 weeks.
After repeatedly follow up with them over phone they always said it will take more 3-4 weeks. today i had visited to customer care too but they are now saying that it will take 3-4 weeks more time to resolving my problem.

So, please take it seriously at your end and i am looking for your positive action in this matter.

(for your kind information i am attaching receipt of customer slip)

Regards

Tarkeshwar Sahu
[protected]
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Oct 25, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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I purchased MicromaxE455in8monts before cellular access not working i repair authorised service center in Thrissur at3times but complaint repeat 4th time i am submitted my mobile phone in service center in[protected]i want replaced model my jobsheetno:[protected]

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