Micromax Informatics — reg:canvas led tv complaint id[protected] dated 20.07.2018 not resolved till date

Address:517503
Website:[email protected]

Dear sir/madam,

I have booked a complain regarding my micromax smart tv canvas 40" on
20.07.2017. I received sms that complain will be attended by ce-bhanu
Electronics-tirupati. Same day technician visited and told me that
Motherboard having problem so, it has to replaced which will take
7-10days time and they will inform me once part is available.

But even after 45 days over till the tv not get repaired or i am not
Informed about how much time it will take to get repaired?

Today when i called customer service they told that my complaint is resolved and closed and asked me to make conference call with bhanu electronics tirupati the lady attending call shameless told that they closed the call because they received defective motherboard, and again lodge a complain.

Even after 45days how much time they require?
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Hi,

I lost My Micromax Canvas Mega 2 Q426
- IMEI number is [protected], request you please help me out getting my phone back as it has my lot of memories and docs.

Request you please do needful in finding my device

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