Micromax Informatics — Registered complaint with micromax led tv on aug 2016 and not yet resolved

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	MIcromax

I have purchased micromax 4k led uhd television and found some issues with the tv. I have raised a complaint on august 2015. As of now it was almost 6 months and the issue was not resolved i have contacted micromax customer support many times, but no one is there in hyderabad to resolve the issue. Sometimes they say its an motherboard fault and sometimes they say its an software fault. They replaced motherboard. Now they are telling its a software fault. Dont know whom do i need to contact for further escalation. The micromax support was really worst. Not responding properly.