Micromax Informatics — REPLACEMENT OF MICROMAX 402Q+ model mobile | |||
Re: [Request ID :##RE-116592##] : REPLACEMENT OF MIcromax 402Q PLUS Mobile - Complaint Service Team Aug 14, 2020, 3:57 PM (6 days ago) Dear Mr. Krishh, Greetings from Micromax!! Reference to your ticket id- 116592 We apologize for the inconvenience caused to you. This is further to your concern Vnr Krishh Aug 17, 2020, 11:42 AM (3 days ago) Dear Mr. Rohan, Ref: Micromax Mobile Replacement Delay - Ref. ID No.116592 ================================================= Thank you for your kind and immedia Vnr Krishh Aug 18, 2020, 10:47 AM (2 days ago) Dear Mr. Rohan, Hope you viewed my mail of yesterday addressed to you. Kindly remediate this Issue as early as possible. Thanking you. VN RADHAKRISHNAN Vnr Krishh 3:55 PM (15 minutes ago) to Service Dear Sirs, Just for Ack. sake you sent me one reply. That is all. I have not been informed about what steps have been taken from your company to remediate my problem. Yesterday evening also I went to Mb. Shop of Retailor at Saidapet. He said the Distributor informed him Mobile Replacement Process will be over before end of this week. Retailor did not give me any CONCRETE REPLY. I am afraid, how many more weeks/months this problem is going to continue. There is not even a SINGLE PHONE CALL from the Distributor so far, giving me any assurance and or confirmation about date of Replacement of Mobile. Hope, from the side of the Company, your Customer Care Team will do the needful without further delay. Thanks VN RADHAKRISHNAN Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
He told they can only Service my defectiv Mobile and cannot replace. I told it is under warranty period.
Then he has given email id of company to send them Complaint. But, complaint sent to that id already by
me bounced back three days back. Anyway, am going to forward my complaint to that id which is :
[protected]@micromaxinfo.com Thanks Radhakrishnan 21st Aug 2020