[Resolved]  Micromax Informatics — Taking a long time to repair a new model phone purchased on 10.04.2016

Address:Kolkata, West Bengal, 700084
Website:micromaxinfo.com

I have purchased a new phone (Micromax model no. X 2050) on 10.04.2016 from m/s r. K. Telecom and the same is not working properly. After checking by your repairing center named m/s ananya infotel, baghajatin, kolkata, they have told me to take atleast 15 days to repair the same. I am totally helpless without my mobile set as i am an widow person and the only way to contact with my sons is the mobile phone. Please take necessary action so that i can use my mobile set again.
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Sep 12, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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