Micromax Informatics — they are asking so much money

Address:	Ernakulam, Kerala, 682024
Website:	Micromax care

1st time i go to micromax care for my phones software change and a new battery. They tell me we check the problem & give you in 10 mins after some times they said no current we cant set software. I told your manager for im in hurry i don't have more time they said me to come in monday i agreed. I say monday is the last date. I go to your care monday then they told me to they're battery is complaint& ordered new one wait for 7 days. Then i told about my agreement. They can't give my phone. Then want money for battery."they can't ask for my permission for ordering battery" why software and battery cause 1200 rs. I go to lg showroom for many software issue they check and return free