Micromax Informatics — very bad or poor service no one should not go for micromax

sachinargekar123

from Mumbai, Maharashtra

Address:

401105

I bought yu rekha plus yu5510a from ebay on month of jume it suddenly got off and was not able to switch on my mobile on 13th november. So i visited m/s aastha enterprises phone care centre, authorised as micromax service centre at miraroad mumbai and they submitted my mobile on 15 november their and got job sheetno-w[protected]-2816 i have been calling them many time they said it's at head office. I started calling at micromax customer care on [protected]
And finally after two month i get new mobile against my yu rekha plus yu5510a which was micromax q4311 on 4 nov at evening 6pm on saturday.
I check the mobile on sunday there was problem in touch and i visited to service centere again on tusesday they told me its a software problem and they flash new software again give it to me but after few hour there was same problem so next day i visited to service centre again gaain the submitted my mobile and get me jojsheet w[protected] and now till date i had not received the mobile.
When i call to service center at aastha enterprise at mira road the told me that same answer mobile had not come. And now when i call to customer care number on [protected] they told me me we had all read delivered my yu5510a mobile.
Let is know if you had delivered my own yu rekha plus yu5510a then why did they give me micromax q4311??? Which was in faulty condition

Now when i call customer care and service centre then no satisfying answer they give useless answer and without listen my query they cut the call..
Worst customer support
Worst service
Very bad or poor service no one should not go for micromax

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Micromax Informatics customer support has been notified about the posted complaint.

Nov 29, 2017

Updated by sachinargekar123 To all all i had mail but no reponse from them also ved bad servvice from Micromax
divya.[protected]@micromaxinfo.com rahul.[protected]@micromaxinfo.com r.[protected]@micromaxinfo.com sachin.[protected]@micromaxinfo.com [protected]@micromaxinfo.com
Micromaxinfo Info rahul.[protected]@micromaxinfo.com vikas.[protected]@micromaxinfo.com sumeet.[protected]@micromaxinfo.com sumeet.[protected]@micromaxinfo.com
Bought Yu Rekha Plus yu5510A From Ebay on month of june it suddenly got off and was not able to switch on my mobile on 13th november . so I visited M/S AASTHA ENTERPRISES phone care centre, authorised as micromax service centre at Miraroad Mumbai and they submitted my Mobile on 4 Sept and their they give me job sheetno- W[protected]-2816 . after several days I have been calling them many time they said mobile is head office. I started calling at micromax customer care on [protected] .
And finally after two Month i get new Mobile against my Yu Rekha Plus yu5510A which was Micromax Q4311 on 4 november at evening 6pm on saturday.
i Check the Mobile at night on sunday there was problem in Touch and senser and i visited to Service centere again on Tusesday they told me its a software problem and they flash new software again give it to me but after few hour there was same problem so next day i visited to service centre again and they submitted my mobile again and get me jojsheet w[protected] now till date i had not received the mobile .
So when i call to service center at Aastha Enterprise at mira road the told me that same answer mobile had not come it is at hedd office you call to customer care .And now when i call to customer care number on [protected] they told me me we had all read delivered my Yu5510A mobile .
Let is know if You had delivered My Own Yu Rekha Plus yu5510A then why did they give me Micromax Q4311 ?????? which was in faulty Condition
and Still Fauly Mobile is Also not repair till date
Now when i call customer care and service centre then no satisfying answer they give Useless answer and without listen my query they cut the call..
Worst customer support
Worst service
Very bad or poor service one Should not go For Micromax I think all manage of this unit is also helpless and making fool to other
I Request you to pls give my my own Yu Rekha Plus yu5510A instead if micromax q4311