[Resolved]  Micromax Informatics — Very worst service & quality of micromax

Address:Hisar, Haryana, 125001

Hello Sir/ Mam,

My micromax mobile "juice q382" touch had been broken in 9th august. I had been submitting my mobile to micromax service center hisar 10th august. They told me your mobile would give within 10 days. I called them 21 august, They said till now parts is not available, We would handover next 7-10 days, on 31 August i would be call again, same answer back “till now parts is not available, We would handover next 7-10 days" But till today 10 September, they did not handover my mobile. They said " abi thik ni hua" I would be call on toll free number. A lady who attend my call also said "abi 21 days or lgenge".

Sir/Mam, I also inform you when i was purchased mobile "April 2016" till after 2 or 3 days, a touch problem came. I would give him to service center. They would hand our mobile after resolve my problem around 30 days. Till two days would use to go same touch problem rise again. Then i again submit in service center, this time they would hand our mobile after resolve my problem around 40 days and now this problem. I think, i had done a big mistake of purchased micromax mobile. Please guide me what i do.
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Oct 19, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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