[Resolved]  Micromax Informatics — Worst and most ridiculous service. Five job sheets and 4 months still handset not repaired.

Address:	Gurgaon, Haryana, 122015
Website:	www.micromaxinfo.com

Worst and most ridiculous service i have seen in my life. Till now five job sheets and 4 months waiting, still this person company not repairing or replacing my handset. I have submitted my handset E471 to Hyderabad service center in June 2016.
Customer care and service centres are as ridiculous as their products. Mi-care portal http://micare.micromaxinfo.com. is just for time pass and those people won’t do anything. Up-till now I have registered 20-30 complaints on http://micare.micromaxinfo.com. No results yet.
When job sheet is active they will say to wait for specified days we have escalated your complaint. After specified days, they will close the job sheet without customer consent and they will ask you to raise one more job sheet and Cycle continues...
Initially, service center said that handset cannot be repaired in Hyderabad and need to send it to Delhi and will take one month. After several follow up and waiting for one month, i got my handset back. But surprisingly it was not repaired and was in same condition. Customer care and service center asked me to raise one more job sheet and wait for one month. They assured me that, this won’t be repeated and they are sorry for inconvenience. I have given so many complaints on portal http://micare.micromaxinfo.com. After raising second job sheet and waiting one more months I got my handset back. Again it was in same faulty condition. I have registered complaints on http://micare.micromaxinfo.com. So many time again. Customer care will say only to raise one more job sheet and they won’t do anything. Service center says, it not getting repaired at their end. Delhi service center is just sending mobile back without checking for correctness. Mi-care again requested me to raise one more job sheet and assured this won’t be repeated. So I have raised third job sheet and waited for 2025 days. But as usual with Micromax reputation and behaviour, third time also they have given me faulty device. I contacted service center, no surprise they asked me to raise one more job sheet. Now i have five active job sheet.
My job sheets details as follow
1st job sheet number: S[protected]
2nd Job sheet number: S[protected]
3rd job sheet number S[protected]
4th Job sheet number: S[protected]
5th job sheet number: S[protected]