Micromax Informatics — worst customer service even after payment on 15 jul 17 the problem is not resolved

Address:Mumbai City, Maharashtra

Hello,
Phone not repaired even after approx 2 months (Submitted on 15jul17), screen display not working properly, scratch gaurd removed, back over replaced with dirty old one and best part suraj poojari the manager of swastik telecom (Malad) said "sir you are asking for more". What does it even mean?. I just wanted my phone to be working as before after paying 2000rs/-.
I have submitted my yu yureka ao5510 for service and have paid a lump sum amount of 2000rs/- at swastik telecom (Malad)
Firstly girish promised me that phone will be given back in 7 working days after that suraj promised that it will be given before 15 th aug 17 but it doesn't seems so.
The cse are very irresponsible, inhuman and most worst they don't know what they are doing or what's phone's issue, they just charge 2000rs/- without looking at your phone. This is 6th time, i have visited the center and it's approx 2 months before i have submitted my phone. The certificate number issued by micromax is 2120608 and is expired and valid till 31st march 17. Whatever may be the problem they charge 2000rs/- as the basic charge. I have called them multiple times, mostly they don't answer and if they do they just tell to visit service center and the phone not ready/repaired and to come on next day.
Please show me a way how to deal with it?
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