On 16th sept evening i had visited micromax service center to fix my phone. After diagnosis she had placed an order for a battery for which i had paid inr 1150/- on 19th sept i had called up on phone numbers ([protected], [protected]) mentioned on job sheet, after 20 calls she picked up my phone. On 21st sept i logged a complaint on this portal then your cce confirmed me that my phone battery has been delivered to the service center. Then i visited service center on 23rd sept saturday i got token no. 97. It was last token number. I got battery but after placing new battery the issue was still existed in my phone, they suggested me to update the system of phone but they refused me to do it, they asked me to come some other day for system updation, i requested them that this is my second time when i visited your service center and i have a token you can't ask me to leave, i am working i have taken short leave coz normally i leave office by 7 pm. It is impossible for me to visit on weekdays to service center, somehow i manage on two saturdays to visit service center. But didn't update my phone. The manager is a "gunda" he was doing "gundagardi" with me, then i had updated my phone from a mobile repairing shop moreover the battery that i have ordered wasn't sealed packed. Now i am using that new battery which is drained in few hours, i have to charge the battery three times a day even though i have only few apps on my phone no facebook no other app, despite that battery drains after some hours, i doubt that battery is not new one, they might have provided me repaired battery.
Finally i have decided to dumb this micromax phone and purchase a new phone.
Please find below details of my job sheet, hope it may help you:
Bar code - n[protected]
Imei/esn no. [protected]/[protected]
Address of service center i visited :
(Shri laxmi enterprises g-1/3-a, 1st floor, main najafgarh road, uttam nagar, delhi - 110059, near arya samaj road & opposite metro pillar number 673)
Please take some necessary action against this service center, it has very bad reviews on google, you should close this service center.
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Please block my phone. It has my photos contacts and many other details. I am kindly requesting you please block my phone.
Imei number 1 =[protected]
Imei 2=[protected]