[Resolved] Micromax Informatics — Your people your staff and your service which is way below customer expectation | |||||
I Am employed customer and work from 8am to 4pm and i don't get time to visit the shop and your service center, which is quit far from my office and i bought your product and now my smart phone is hanging and some or the other issues of software. for the same reason i wanted to get my phone serviced and software update. i rushed twice and alternative days at your alternative service centres in Varanasi after my office which could take 30mins, all the time i got the response that token is full come tomorrow, instead i asked take my phone for the service and take your time may be 1-2-3 day im ok with that. response negative NO HOSPITALITY NO COURTESS NO EMPATHISE TO CUSTOMER NEED. Was this information helpful? | |||||
Oct 21, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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