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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
My name is Jibindas and i want to register one of my probles to you because of buying your smartphone.i had given my MICROMAX MAGNUS A117(blue) to the nearby micromax service center because of broken display and touchpad.The shopmen told the phone will be repaired within 20 working days since it is given.I had already paid the amount for touchpad and display as they told me, there is warrenty for such part.I had given my phone on[protected] and now its been[protected].That is nearly 2 months.I am really iriitated and frustrated by this.Whenever i used to contact the service center, they used to say it will be ready next week and now many weeks have been over.And now they used to say that they havn't received the spair part for it.And it will take again many more days from today to get it repaired.Recently about 2 weeks ago i had received a message from the MICROMAX team that my phone is repaired and i can collect it from the service center.And when i went to the service center they are saying the same thing that still it is not repaired.They are really making fun of me.Kindly take necessary actions against this issue.
I was very much satisfied by the phones performance and i really appreciate micromax for such good phones and i had suggested many of my friend to use micromax handset.But sorry to say now i am really disturbed and very much ashamed for buying a MICROMAX smart phone only because of your... your poor servicing.Maybe your smartphones are good but these poor servicing are making you to be in the blacklist while comparing with other phones.Please sir this a hamble request to Look into this matter ...
"The service center to which i had given my phone is : M/S COSMO CELL
ROOM NO-VIII/1102, KARBELA JN, KOLLAM, KERALA, PIN CODE:691001, CONTACT NUMBER:[protected]"
MY JOBSHEET NUMBER IS:S[protected]
IMEI NUMBER IS:[protected]
Regards,
Jibindas
MY MOBILE NO:[protected]
kollam,
kerala."
This is one of the copy of the complaint that i had sent to micromax and it contains the datailed report.Kindly look into it as soon as possible