Micromax — Issue With service center

Dear Sir, I have a micromax Canvas Hue. It has some complaint so i bought it to service center in Pallimukh(Ernakullam) they checked it and, they informed that there is a problem with mother board, If i want to go for warranty it will take around 30 days of time. I thought of taking the phone back and took it to Alleppey service center. i took it because alleppey was my Native Place. They told me the same issue so i asked them to go for warranty but they didn't took it as i was not carrying bill with me.. I bought it from ebay, so i asked them to send bill to my email id. i took a print out of bill then. For all this process it took three working days. I took a copy of the bill and brought it again to the ernakullam service center. This time they were not ready to take it for service, and they were giving me unwanted excuses. i asked them if they are not ready to take my phone for warranty they write in a paper and give it o me, for that also they were not ready. Their behavior was not at all bearable. Any way at the end of the day i was a big fool that i bought MICROMAX. now for changing motherboard i don't know how much should i have to spend. Buy one thing is sure i am gonna case against your service center with consumer court by tomorrow itself. Regards, Arpith Nair +[protected]
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information